Privacy Policy

Effective Date: 06-21-2025

McFly Plumbing respects your privacy and is committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the California Consumer Privacy Act (CCPA) and other applicable laws.

1. Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, physical address
  • Commercial Information: Records of services provided, payment history
  • Internet Activity: Interactions with our website (if applicable)
  • Billing Information: Credit card details and payment methods (processed securely and not stored by McFly Plumbing)

This information is collected when you contact us, request services, or interact with our website.

2. How We Use Your Information

We use your personal information to:

  • Schedule and deliver plumbing services
  • Provide estimates and invoices
  • Process payments securely
  • Communicate about appointments or service updates
  • Improve our services and customer experience
  • Send promotional communications (only if you opt in)

3. Your Rights Under the CCPA

If you are a California resident, you have the following rights:

  • Right to Know: Request details about the personal information we have collected
  • Right to Delete: Request deletion of your personal information (with certain exceptions)
  • Right to Opt-Out: Opt out of the sale of personal information (Note: McFly Plumbing does not sell personal information)
  • Right to Non-Discrimination: You will not be treated differently for exercising your privacy rights

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.

4. Sharing Your Information

We do not sell your personal information. We only share it with trusted third-party providers when necessary to:

  • Process payments
  • Send scheduling or service updates
  • Host our website or manage communications

These providers are contractually obligated to protect your information and use it solely for the intended purpose.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Do Not Track

Our website does not currently respond to “Do Not Track” browser signals due to lack of a consistent industry standard.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

McFly Plumbing

Rohnert Park, California
Phone: (707) 655-3160